From Small Beginnings to Thriving Success

How did the team get into owning a franchise?

Nilesh and his wife Neetu joined Mr Green in December 2021. They got into their franchise through purchasing a business from a long term Mr Green franchisee. This particular business was never advertised – they learned it was for sale from a mutual friend that was a Mr Green franchisee.

Why buy an existing business?

Buying an existing business offered this couple the security of knowing the track history of the client base and that the client base was solid. This particular franchise was made up of contracts to clean a large Auckland school so they knew that once they felt confident with the work there would be the opportunity to grow the business.

What experience or personal traits did the team have?

Nilesh and Neetu had some experience in commercial cleaning so they wanted to capitalise on their skills and run a business they could call their own. Nilesh worked (and continues to work) during the day for a business working as a handyman. Neetu was working at a service station and gave up her job so she could work full time for Mr Green.

When we met this couple, we knew straight away they had what it took to run a successful business. They presented themselves well, were polite and respectful, easy to talk to, highly motivated and talked about the importance of communication and developing customer relationships. They also wanted to make a financial difference to their lives and the lives of their family and could see that owning their own business could help them do that.

The journey so far…

After the first 6 months, Nilesh and Neetu felt ready to take on some more clients and now they have one major client plus a range of smaller clients. They have taken opportunities when they have been presented and tackle challenges with a “that will not be a problem” attitude. They are also starting to diversify – they are starting to supply window cleaning services and have recently purchased a water blasting machine.

Skills they have developed and what they have learned…

Owning a business is hard but with hard work comes reward.

The team has learned to be:

• Good listeners ( listening to their customers’ feedback and acting on it)
• Effective managers and employers of staff
• Excellent communicators and responsive to the needs of their clients
• They are not alone – we as the Masters are there every step of the way providing support and guidance and the occasional helping hand.

Nilesh and Neetu are a fabulous addition to our Mr Green family and have loved being part of their journey in building up their own business and helping them get closer to some of their own personal wealth goals.
– Wayde & Coram Bradbury – Auckland Master Franchise Owners

What Nilesh and Neetu have to say…

“Thanks to both of you, without your guidance we couldn’t have done this work. From the first day we met you, you were so nice and kind and most of all you trusted us. We are so grateful to work with you.”